Sessica Kimono
Returns
RETURNS PROCESS
In the event you receive your order and would like to return your item/s, Silverbrumby Boutique will offer store creadit, if the item/s have not been worn, washed or damaged and all original swing tags and garment care tags are intact within 14 days of receiving your order.
All sale and discounted items are final sale and can not be returned for an exchange or credits so please choose carefully. If you would like help with a style or size prior to ordering please contact our team contact@silverbrumbyboutique.com.au
FAULTS
Before we dispatch your order we will personally inspect your items and carefully pack them to ensure they leave and arrive in perfect condition.
CREDIT
If you are eligible for store credits, you will be emailed a store credit code within 3 business days of us receiving your returned parcel.
- Credits are strictly valid for 12 months from issue date.
- Credits are to be used in full in the one transaction as it is a once-off offer.
- Credits are not valid on storewide sales or special promotions, however can be redeemed on specific discounted items in our sale section of our website.
- Credits are not valid to redeem on shipping charges and are only issued for physical products and therefore only redeemable on physical products. Shipping charges are charged separately when redeeming store credit.
REFUNDS
We are unable to offer a refund unless the claim is in accordance with the Fair Trade Practices Act. The item must be returned to us then assessed by our team to confirm any damage to the item is a manufacturing fault. If the item is then recognised as fault it will incur a full refund, otherwise a store credit will be issued. In the event that your goods are not in a satisfactory condition please notify our team immediately within 24 hours of receiving your order via email contact silverbrumbyboutique@gmail.com.
Floral Cape.
One size for all!
All sizing on our website is in AUSTRALIAN sizing - XS (6) S (8) M (10) L (12) XL (14) XXL (16)
Please note our size chart is general and may vary depending on body shape, etc. If you have any questions about sizing, please feel free to reach out to us via email or phone. We're here to assist you in finding the perfect fit for you.
Shopping online can be HARD! As we buy from different wholesalers, sizing can be inconsistent. Never fear – we have personally measured everything and added them onto the website for each product, so it’s as easy as possible for you to get the right size, the first time.
HOW WE MEASURE GARMENTS
It’s actually really simple. We lay the garment flat, and measure it across one way, as accurately as possible. All measurements are displayed in cms.
It’s important to note that our measurements are of the actual garment, not body measurements. If you'd like to compare these to your body measurements, simply double our flat measurements for bust, waist or hips to get the full circumference measurement.
HOW TO MEASURE DRESSES & TOPS
Lay your garment flat and measure each level (bust, waist, hip and lengths) as shown below.
Bust: Measure the bust just below the armhole when lying flat.
Waist: Measure the smallest part of the waist when lying flat.
Hips: Measure the widest part of the lower half of the dress when lying flat.
Length: Measure from the highest point of the shoulder to the hem of the garment when lying flat.
Shoulder Width: Measure straight across from shoulder seam to shoulder seam.
Sleeve Length: Measure from the top of the shoulder seam to the end of the sleeve or cuff.
Sleeve Width: Measure the widest part of the sleeve when lying flat.
HOW TO MEASURE PANTS & BOTTOMS
Lay your garment flat and measure each level (waist, hip and lengths) as shown below.
Waist: Measure the smallest part of the waist when lying flat.
Hips: Measure the widest part of the pants or bottoms below the waist, when lying flat.
Length: Measure from the highest point of the waist to the hem of the garment when lying flat.
Front Rise: Measure from top of the front waist to the centre crotch seam.
Inner Leg: Measure from centre crotch seam to hem along interior leg seam.
Thigh: Measure the widest part of the thigh when lying flat.
Important note: All our Flat Lay Measurements are approximate, there is no guarantee that every item will be the same due to the nature of the manufacturing process. It is not viable for every individual garment to be measured before sending.